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Terms and Conditions

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TERMS AND CONDITIONS! »

Tosoh Bioscience GmbH

Im Leuschnerpark 4, 64347 Griesheim, Germany
Phone: +49 6155 7043700
Fax: +49 6155 8357900 

Please find here our direct links and emails for customer service and support:

Technical Support

Application Support 
I would like to get assistance with my application from one of your #ChromatogrpahyExperts
Contact us at [email protected] »

Instrument Service
I require technical assistance with my instrument, something doesn't work, or is broken 
Contact us at [email protected] »

Sales

Orders
I need additional information or would like to get a quote about your products 
Contact us at [email protected] »
or use the Online Quotation form »

Supply Chain
I know already what I need and would like to order products from you
Contact us at [email protected] »
or check here, if there is a local distributor » in your country
Please make sure to consult our TERMS AND CONDITIONS »

Job Application
I would like to apply for a job and work with you and your team
Contact us at [email protected] »
or use our Application Online Application Form »

The Tosoh Bioscience customer service center is located in Tessenderlo, Belgium. In Tessenderlo we inventory an extensive line of TSKgel HPLC columns and ToyoScreen process development columns. TOYOPEARL and TSKgel PW bulk resin products are also inventoried at Tessenderlo in quantities suitable for resin screening or early GMP production.

Larger volumes of our process resins are inventoried at the Tosoh Bioscience manufacturing site in Japan. In many cases, larger customer purchases are made to order. Please be sure to contact us in advance to obtain product availability and pricing for our process resins.

If you are a current customer and need to schedule a plant audit, please contact our technical support group at [email protected] ».

 

The Bioscience Division of Tosoh Corporation for research and manufacturing is headquartered in Tokyo, Japan.

Tosoh Bioscience Separations in Germany houses all sales and marketing activities for the separation products which include products for chromatographic analysis, purification and GPC instruments.

The Diagnostics Division for instruments and reagents for clinical diagnostics, as well as the supply chain for both subsidiaries, is located in Tessenderlo, Belgium.

The Nanyo Complex, where TSKgel and ToyoScreen columns as well as TOYOPEARL and TSKgel media are produced, is located in the city of Shu-nan in the Yamaguchi prefecture at the southwestern tip of the mainland of Japan. Research and Development activities for separation products are also housed in the Nanyo Complex. An extensive application development program is conducted at the Tokyo Research Center located in the suburbs of Tokyo.

Tosoh Bioscience LLC

3604 Horizon Drive, Suite 100
King of Prussia, PA 19406
Phone: +1 484 805 1219
Fax: +1 610 272 3028
Technical Service: [email protected]
All other inquiries: [email protected]
www.separations.us.tosohbioscience.com

For Orders & Customer Service:

Tosoh Bioscience LLC
Customer Service Center
3600 Gantz Rd
Grove City, OH 43123-1895
Phone: +1 800 366 4875 (option #1)
Fax: +1 800 685 7595

Tosoh Corporation

Tokyo Midtown Yaesu
Yaesu Central Tower, 28th & 29th Floors
2-2-1, Yaesu, Chuo-ku
Tokyo 104-8467, Japan
www.tosoh.com
[email protected]

Bioscience Division

International Sales and Marketing Group
Phone: +81 3 5427 5118
[email protected]
www.tosoh.com 

Domestic Sales Group
Phone: +81 3 5427 5180
Fax: +81 3 5427 5220 

R&D and Manufacturing
Nanyo Complex:  4560,
Kaisei-cho, Shunan-shi,
Yamaguchi 746-8501,
Japan

Tosoh Bioscience Shanghai Co., Ltd.

Room 301, Plaza B,
No.1289 Yi Shan Road
Xu Hui District
Shanghai 200233, China

Tel: +86 21 3461 0856  
Fax: +86 21 3461 0858
[email protected]
www.separations.asia.tosohbioscience.com

Tosoh Asia Pte. Ltd.

9 Battery Road #11-01
MYP Centre
Singapore 049910

Tel: + 65 6226 5106
Fax: +65 6226 5215
[email protected]

www.tosohasia.com

 

Instruments and reagents for clinical diagnostics are sold through two sister companies:

Tosoh Bioscience, Inc., located in South San Francisco
Tosoh Bioscience, N.V. located in Belgium.